Join us for an afternoon exploring two major research projects shaping the membership community. While each session stands alone, we encourage you to attend both to see how leadership priorities and financial realities intersect—though you are welcome to join for either.

Our CEO Seminar unpacks insights from 156 leaders on AI and digital transformation, while the Finance Seminar examines balancing rising costs with essential investment. We will conclude with drinks and networking, providing a space to discuss the findings in detail and share best practice together.

Key Information

  • Date: Wednesday 6th May 2026

  • Venue: HaysMac LLP, 10 Queen Street Place, London, EC4R 1AG 

  • Ticket Prices:

Ticket Type

Ticket Price

Memcom Members 

& 2025 Survey Respondants

Free

Email catherine@memcom.org.uk for details on membership

Non-Profit Organisations £99
Corporate Organisations This event is exclusive to Memcom coportate partners. To see ways to get involved, please email julian@memcom.org.uk

 

For further details, please email events@memcom.org.uk to set up 

Agenda

14:30 - 15:00 - Registration & Refreshments

16:30 — 17:30
Navigating the Gap - Findings from the Memcom Finance Survey

Based on candid insights from 50 Finance Directors and CEOs across the UK, this session breaks down how non-profit membership organisations are balancing rising employment costs and economic volatility with the urgent need for digital investment. We will examine the critical link between member value and financial sustainability, offering a pragmatic roadmap for building resilience in an uneven landscape.

Target Audience

This session is specifically curated for senior leaders within the UK non-profit and membership sector, including:

  • Chief Executives & Executive Directors
  • Finance Directors & Heads of Finance
  • Board Members & Trustees
  • Operations Directors
Ben Harris picture
Ben Harris
Catherine Whitmore picture
Catherine Whitmore
Kathryn Burton picture
Kathryn Burton
Ruth Bolle picture
Ruth Bolle

16:00 - 16:30 - Refreshment Break

15:00 — 16:00
Strategic Priorities and the Digital Divide – Findings from the Memcom CEO Survey

Based on candid insights from 156 Chief Executives across a diverse range of organisations , this session breaks down how membership bodies are navigating a landscape shaped by economic uncertainty, rapid technological change, and shifting member expectations. We will examine the widening gap between larger and smaller organisations—balancing the acceleration of AI and digital transformation with the core need for sustainable growth and retention. By exploring the critical challenges of governance and member value, this seminar offers practical insight and inspiration for building resilience in an increasingly complex environment.

Target Audience

This session is specifically curated for senior leaders within the UK non-profit and membership sector, including:

  • Chief Executives & Executive Directors
  • Membership & Engagement Directors
  • Board Members & Trustees
  • Strategy & Digital Transformation Leads 
Ben Harris picture
Ben Harris
Catherine Whitmore picture
Catherine Whitmore
Kathryn Burton picture
Kathryn Burton
Ruth Bolle picture
Ruth Bolle

17:30 - 19:00 - Drinks Reception & Networking

Speakers

Ben Harris
Associate Director
Research By Design
Catherine Whitmore
Director of Membership Engagement
Memcom
Kathryn Burton
Partner and Head of Professional Institutes and Membership Bodies
HaysMac
6 May 2026 14:30 - 19:00
HaysMac LLP, Queen Street Place, London, UK
Queen Street Place 10, EC4R 1AG London England, United Kingdom

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